Welcome to the support page for LinkSheet for Google Sheets, a Google Workspace add-on by CropSettle LLC. Below are quick-start steps, answers to common questions, and how to reach us directly.
Email our support team — we typically reply within 1–2 business days:
Please include your Google account type (personal or Workspace), the browser you're using, and a short description of what happened.
.xlsx file is not changed or deleted.
If there is no Extensions menu at all — the menu bar runs straight from
Tools to Help — your file is an Excel file rather than a
Google Sheet. This is normal Google behaviour, not a fault with the add-on. In Google's own words:
“If ‘Add-ons’ isn't visible, you're likely in Microsoft Office editing. To use
an add-on, convert your file to Google Docs, Sheets, or Slides.” Choose
File → Save as Google Sheets and open the new copy — the
Extensions menu then appears between Tools and Help. Your original
.xlsx file is not changed or deleted.
If the Extensions menu is there but LinkSheet is not in it, reload the spreadsheet tab. The add-on appears under Extensions → LinkSheet for Google Sheets → Open LinkSheet. If it's still missing, confirm the add-on is installed for the Google account you're currently signed in to.
LinkSheet's OAuth verification was approved by Google in August 2026, so you should not normally see this screen. If you do (for example on an old cached install), reload the spreadsheet and try again, or contact us at support@cropsettle.com.
LinkSheet matches a cell's value to a file name (case-insensitive, ignoring the file extension). If a cell didn't link, the value likely doesn't match a filename in the chosen folder. Check the results report — it lists ambiguous matches and duplicate filenames for you to resolve. With Pro, you can also turn on Partial match to link cells whose values don't exactly match a filename.
Your values stay your values. Create adds hyperlinks to matching cells: text cells keep their text, and number cells are linked with a HYPERLINK formula whose result is the number itself, so SUM and arithmetic keep working. It skips cells that already have a link, never touches your other formulas or pivot-table output, and never modifies your Google Drive™. Clear Hyperlinks removes every link in the workbook — including the HYPERLINK formulas Create writes (the number or text they showed stays in the cell) — and, with a folder chosen, re-enters number cells matching a file so links the add-on cannot read back are removed too. To undo any run, use File → Version history in Google Sheets™.
Read-only, metadata-only Drive access (file names and links only — never file contents) and the active spreadsheet. Full detail is in our Privacy Policy.
Go to Extensions → Add-ons → Manage add-ons, find LinkSheet, and choose Uninstall.
Pro unlocks Partial match, Include subfolders, linking all tabs at once, and unlimited Repair. It is a one-time $14.99 license key purchased through Gumroad — no subscription, no renewal. The free tier keeps working forever: exact matching, your chosen folder, the sheet you're viewing for Create Hyperlinks, every sheet you tick for Repair Hyperlinks, and your first few repair runs.
License keys are issued individually and emailed within one business day of purchase, to the email address you used at checkout. There is nothing to download. If it has been more than one business day, email support@cropsettle.com with your Gumroad order number and we'll sort it out.
Open the LinkSheet sidebar (Extensions → LinkSheet for Google Sheets → Open LinkSheet), paste the key into the Enter license key box, and click Unlock. Pro features turn on immediately. The key is verified inside the add-on — no account to create, and it works on any Google account you use: paste the same key into the sidebar on each.
Paste the whole key exactly as it appears in the email (it looks like SERIAL-XXXXX-XXXXX-XXXXX-XXXXX). If it still won't unlock, email support@cropsettle.com with your order number.
Pro license keys purchased through Gumroad carry a 30-day money-back guarantee. Contact support@cropsettle.com with your order number.
Repair Hyperlinks re-points links broken by an Excel import (dead
file:/// paths and relative paths) at the matching Google Drive™ file, by exact
filename — it always searches the folder's subfolders too, on every plan. Ambiguous names,
links to a folder rather than a file, and same-name-different-type files are reported, never
guessed, and every skipped link is listed with the filename Repair looked for. Repair is free for
your first few runs (the sidebar shows how many are left); after that it needs a Pro key.
CropSettle LLC offers an optional SMS notification program that sends operational alerts to the business owner and authorized staff — for example, when an important account, product-review, verification, or customer-support email arrives. These are transactional/operational messages only; we send no marketing or promotional texts.
How to opt in. SMS alerts are off by default. To enroll, email support@cropsettle.com from your account with the mobile number you want alerts sent to and include the statement: “I agree to receive SMS notifications about my account, product, and support status from CropSettle LLC.” By opting in you consent to receive recurring automated text messages at that number.
Message frequency & rates. Message frequency varies based on account activity. Msg & data rates may apply.
Opt out & help. Reply STOP to any message to unsubscribe at any time, or HELP for assistance. You may also email support@cropsettle.com to be removed.
Privacy. Mobile numbers collected for SMS notifications are used solely to deliver these alerts and are never sold or shared with third parties. See our Privacy Policy.
CropSettle LLC
30691 County Road 9, Haxtun, CO 80731-9503, United States
support@cropsettle.com
Google Sheets™ and Google Drive™ are trademarks of Google LLC. LinkSheet for Google Sheets is an independent product and is not affiliated with or endorsed by Google.